We’re here to help with your financial journey.
Have a question about a loan? Need help using our comparison tool? Facing an issue with a lender partner? Our team is ready to assist you.
Choose the best way to reach us below.
📞 Quick Contact Options
| Purpose | Contact Method | Response Time |
|---|---|---|
| Loan application help | support@moviezee.com | Within 24 hours |
| Partnership / Lender inquiry | partnerships@moviezee.com | 2 business days |
| Grievance / Complaint | grievance@moviezee.com | 7 business days |
| Privacy / Data concerns | privacy@moviezee.com | 3 business days |
| General inquiries | hello@moviezee.com | 24–48 hours |
📍 Our Office (Registered Address)
MovieZee Financial Services Pvt. Ltd.
4th Floor, WeWork Vijay Diamond,
Cross Road B, Andheri East,
Mumbai – 400093, Maharashtra, India
⚠️ Note: MovieZee operates primarily as a digital platform. Please do not visit our office without a prior appointment. Walk-ins are not entertained.
📞 Phone Support
Customer Support Helpline:
📞 +91-22-1234-5678
Timings:
Monday to Friday | 10:00 AM – 6:00 PM IST
Saturday | 10:00 AM – 2:00 PM IST
Sunday & Public Holidays | Closed
Toll-Free Number (coming soon)
💡 For faster resolution, please have your loan application ID or registered mobile number ready when calling.
💬 Live Chat
Chat with our support team directly on our website.
How to start:
Look for the blue chat bubble at the bottom-right corner of any page on MovieZee.
Chat timings:
Monday–Saturday | 9:00 AM – 8:00 PM IST
If no agent is available, leave a message and we’ll email you back within 24 hours.
📧 Contact Form
Prefer to write? Fill out the form below, and we’ll get back to you as soon as possible.
(Note: As a text-based assistant, I’m providing the HTML code for the form below. You can copy and paste this into your website.)
📱 Social Media
Connect with us on social media for updates, financial tips, and quick support.
- Facebook: @MovieZeeFinance
- Twitter (X): @MovieZee_Help
- LinkedIn: MovieZee Financial Services
- Instagram: @moviezee.official
📢 We do NOT ask for OTPs, passwords, or money via social media. Beware of fake accounts.
❓ Frequently Asked Questions
Before reaching out, see if your question is answered below:
1. How do I check my loan application status?
Log into your MovieZee account and go to My Applications. You can also contact the lender directly using the reference number we provided.
2. I was rejected for a loan. Can MovieZee help?
We cannot influence a lender’s decision. However, we can suggest alternative loan products or help you check your credit score for free.
3. Is MovieZee a registered company?
Yes. MovieZee Financial Services Pvt. Ltd. is registered under the Companies Act, 2013 (CIN: U67100MH2023PTC123456).
4. Does MovieZee charge any fees?
No. MovieZee is free for borrowers. We earn a commission from lenders when you successfully take a loan through our platform.
5. I received a suspicious call claiming to be from MovieZee. What should I do?
Do not share any personal information. Report the call immediately to grievance@moviezee.com or call our helpline.
📋 Grievance Redressal Mechanism
If you are not satisfied with our response, you may escalate your concern:
| Level | Contact | Response Time |
|---|---|---|
| Level 1 – Customer Support | support@moviezee.com | 24 hours |
| Level 2 – Grievance Officer | grievance@moviezee.com | 7 business days |
| Level 3 – Nodal Officer | nodal@moviezee.com | 10 business days |
Grievance Officer (as per RBI guidelines):
Mr. Arjun Mehta
Email: grievance@moviezee.com
Phone: +91-22-1234-5678 (Ext. 105)
If your grievance is not resolved within 1 month, you may approach the Banking Ombudsman (for lender-related issues) or the Ministry of Corporate Affairs (for MovieZee-related issues).
⏱️ Our Commitment to You
When you contact MovieZee, we promise to:
- ✅ Respond within the promised time frame
- ✅ Treat you with respect and patience
- ✅ Never ask for your OTP, password, or UPI PIN
- ✅ Escalate unresolved issues to the right authority
- ✅ Keep your data confidential and secure
“Your question matters. Your money matters. You matter.”
— Team MovieZee
🧾 Quick Reference Card (For Your Footer)
MovieZee
📞 +91-22-1234-5678 | ✉️ support@moviezee.com
📍 Mumbai, India | ⏱️ Mon–Sat, 10 AM – 6 PM